At Miella Emergency Plumbers, we are committed to protecting your privacy and handling your personal information responsibly. This emergency plumbing privacy policy explains how we collect, use and safeguard any information you provide when using our website or contacting us.
Information We Collect
When you contact us by telephone, email or through our website, we may collect information including:
- Your name
- Your telephone number
- Your email address
- Your property address
- Details about your plumbing enquiry
We only collect information that is necessary to respond to your enquiry and provide our services.
How We Use Your Information
Your information may be used to:
- Respond to your enquiries
- Arrange emergency plumbing appointments
- Provide quotations where requested
- Carry out plumbing services
- Maintain communication regarding your booking
- Meet our legal and business obligations
We will never sell, rent or share your personal information with third parties for marketing purposes.
Data Security
We take appropriate measures to protect your personal information against unauthorised access, loss or misuse. While no online system can be guaranteed to be completely secure, we continually work to keep your information safe.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website. Cookies do not normally identify you personally and can be managed or disabled through your browser settings.
Third-Party Services
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites and encourage you to review their own privacy policies.
Your Rights
Under UK data protection legislation, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information where appropriate
- Object to or restrict certain processing activities
If you would like to exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions regarding this emergency plumbing privacy policy or how your information is handled, please contact us.
Miella Emergency Plumbers
Email: help@miellaemergencyplumbing.co.uk
Telephone: 07533 861498
We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices. Any updates will be published on this page.